Operating and Application Systems IST 181
Learn functions and major components of systems software, and identify and define the important features of current operating systems. Install an operating system. Use OS for data and file management, backup, hard-drive maintenance functions, etc. Be familiar with general utility programs. Demonstrate familiarity with both stand-alone and network operating systems. Create,use and maintain system configuration. Change configuration parameters to optimize performance. Describe major features and functions of major categories of applications software (word processing, spreadsheet, database, browsers, e-mail, etc.). Use basic features of office productivity software. Demonstrate ability to learn a new feature in software package, and ability to learn a known application (such as word processing) in another vendor’s package. Install and test an application software package.
Correlated Learning Outcomes
- IT. 1. Carry out trouble-shooting strategies for resolving an identified end-user IT problem.
- IT. 2. Differentiate among various operating systems.
- IT. 6. Implement a hardware and software configuration responsive to an identified scenario.
- IT. 9. Use a variety of practices for making end-user IT systems secure.
- IT. 43. Describe the attitudes, knowledge and abilities associated with quality customer service.
- IT. 45. Use documentation or a knowledge base to resolve a technical challenge in an identified computing scenario.
- IT. 46. Discuss significant trends and emerging technologies and their impact on global society.
- IT. 47. Demonstrate professional behavior in response to an ethically-challenging scenario in computing.