Client Computing and Support
An ability to demonstrate core IT competency in client computing and user support.
IT. 1. Carry out trouble-shooting strategies for resolving an identified end-user IT problem.
IT. 2. Differentiate among various operating systems.
IT. 3. Explain the process of authentication and authorization between end-user devices and computing network resources.
IT. 4. Identify a variety of assistive or adaptive technologies and universal design considerations.
IT. 5. Identify basic components of an end-user IT system.
IT. 6. Implement a hardware and software configuration responsive to an identified scenario.
IT. 7. Summarize life-cycle strategies for replacement, reuse, recycling IT technology and resources.
IT. 8. Summarize strategies to support or train users with their IT resources.
IT. 9. Use a variety of practices for making end-user IT systems secure.
Database and Information Management
An ability to demonstrate core IT competency in database and information management.
IT. 10. Describe the data management activities associated with the data lifecycle.
IT. 11. Diagram a database design based on an identified scenario.
IT. 12. Differentiate between public and private data.
IT. 13. Discuss applications of data analytics.
IT. 14. Discuss issues relevant to dealing with very large data sets, both structured and unstructured.
IT. 15. Identify database administration tasks.
IT. 16. Produce simple database queries.
IT. 17. Use data analytics to support decision making for a given scenario.
Digital Media and Immersive Technology
An ability to demonstrate core IT competency in digital media and immersive technology.
IT. 18. Differentiate among a variety of technology-based sensory interactions.
IT. 19. Differentiate among data types, data transfer protocols and file characteristics specific to the targeted use.
IT. 20. Illustrate the activities of a digital media design process.
IT. 21. Implement communication principles into digital media design.
Networking and Convergence
An ability to demonstrate core IT competency in networking and convergence.
IT. 22. Carry out basic computer network troubleshooting techniques.
IT. 23. Describe the layers, protocols and components of the OSI model.
IT. 24. Diagram the components of an integrated IT system.
IT. 25. Differentiate among various computer networking models.
IT. 26. Differentiate among various techniques for making a computer network secure.
IT. 27. Summarize the flow of data through a computer network scenario.
Programming and Application Development
An ability to demonstrate core IT competency in programming and application development.
Servers, Storage, and Virtualization
An ability to demonstrate core IT competency in servers, storage and virtualization.
An ability to function effectively as a member of a diverse team to accomplish common goals.
An ability to read and interpret technical information, as well as listen effectively to, communicate orally with, and write clearly for a wide range of audiences.
IT. 43. Describe the attitudes, knowledge and abilities associated with quality customer service.
IT. 44. Produce technical documentation responsive to an identified computing scenario
IT. 45. Use documentation or a knowledge base to resolve a technical challenge in an identified computing scenario.
An ability to engage in continuous learning as well as research and assess new ideas and information to provide the capabilities for lifelong learning.
An ability to exhibit professional, legal, and ethical behavior.
An ability to demonstrate business awareness and workplace effectiveness.